Character Oak Scandi

• Description

  This is a one-off, special edition Tree which means it's something that we have put some extra time into crafting and/or made from special materials. When you buy this item the Tree photographed here is the one you get and once it has been purchased it will no longer be available.

• Shipping

  Standard UK shipping FREE on all orders over £50. For orders under £50, the usual charge of £5 applies. Estimated delivery times for Standard Delivery 3 - 6 business days.

  International shipping is £10 and estimated delivery times are 3 -14 days. If you’re ordering from outside the UK (including the USA), your parcel may be subject to customs or import charges once it reaches your country. These are set locally and aren’t included at checkout.

  For many U.S. customers - especially on smaller orders - parcels arrive without any additional charges. Occasionally, imported wooden goods may be assessed for duty or handling fees, which are usually up to 10% of the order value and are requested by the courier before delivery.

  We know this isn’t the most exciting part of shopping, but we want to be upfront. Any charges applied are outside our control and are the responsibility of the recipient. If you’d like more certainty, your local customs office can offer guidance before ordering.

  Delivery times can vary depending on the time of year. We are particularly busy running up to Christmas so please make sure to order well in advance if possible.

   

  Refunds

  If you are not satisfied with the quality of your order then we can refund your full order so long as it is returned within 14 days. If you wish to return your order please email us to notify us of the return. We will refund the full order including the original shipping cost but do not cover any shipping costs to return the order to us.

  For international orders we will allow longer for the product to be returned however please make sure to contact us within 14 days to notify us of the return.